Agnes Vancouver
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Frequently asked questions
Where can I find shipping information?
Shipping is free across Canada. We prepare orders in 24–48 hours; transit normally takes 8–12 business days. Read our Shipping policy for full details.
How can I return a product?
Contact info@agnes-vancouver.com within 30 days of delivery. Returns go to our warehouse in China at your expense. Read the return conditions before sending an item back.
How can I track my package?
Use the tracking link in your shipping confirmation, or visit Track your order.