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Frequently asked questions
Where can I see the price?
The current price for each available variant is shown on its product page.
Can I return my purchase?
Yes. Our 30-day return policy also applies to sale purchases. Change-of-mind returns go to our warehouse in China at your expense. Read the return conditions.
How long will delivery take?
Orders ship from Asia. Allow 24–48 hours for processing and approximately 8–12 business days in transit. Standard shipping to Canada is free. View shipping details.
How can I track my order?
Use the tracking link in your dispatch confirmation or visit Track your order.
How can I contact you?
Email info@agnes-vancouver.com or use our contact form. We normally reply within one business day.
Our services
Delivery
You can find the details in the delivery conditions.
Customer service
Email us: info@agnes-vancouver.com
Return shipping
Find out about the return conditions.
Payment
You can find the available payment methods at the checkout.

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